Cannter
How it works

From script,
to doorstep.

Cannter is the connective tissue between you, your pharmacy, and a compliant last-mile delivery. Here's what happens at each step.

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AHPRA-registered pharmacists

Every script dispensed by a registered Australian pharmacist

eRx + My Health Record

Token-based eScript ingestion — no paper required

Schedule 8 chain-of-custody

Pharmacist-to-driver handover, audit-trailed

Cold-chain capable

Temperature-controlled handling for sensitive stock

Perth-based, AU-hosted

Patient data stays in Sydney — never leaves Australia

The journey

Six steps, no surprises.

Same workflow for paper scripts, eScripts, and repeats. The only thing different about S8 is the handover — pharmacist-to-driver, ID-checked, signed for.

  1. 01

    Create your account

    1 minute

    Sign up in minutes. Verify your identity with a government-issued ID — required for Schedule 4 and Schedule 8 medication under WA regulations.

  2. 02

    Add your scripts

    Paper or eScript

    Upload photos of paper scripts or import eScripts via SMS or email token. We verify prescriber details where required.

  3. 03

    Request a fill

    One tap

    Select a script and tap 'Request fill'. We route the request to a partner pharmacy, confirm stock, and send it back to you for pricing approval.

  4. 04

    Approve the price

    Stripe

    The pharmacy enters the dispense price plus delivery. You pay via Stripe in-app. The pharmacy starts dispensing only after you've confirmed.

  5. 05

    Pharmacist-to-driver handover

    Same-day

    Once dispensed, your pharmacy hands the parcel to a Cannter driver. Order by 2pm for same-day delivery. For S8, the handover is signed and tamper-evident.

  6. 06

    Verified at your door

    ID + signature

    Live tracking with ETA. For Schedule 8, we complete chain-of-custody at the door: photo ID check, signed receipt. Delivery confirmation lands in your app.

Compliance

Built around WA Schedule 8.

Every Schedule 8 delivery uses verified chain-of-custody: pharmacist-to-driver handover, tamper-evident packaging, patient ID check, and a signed delivery receipt. Audit trail stored per WA regulatory retention requirements.

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  • Verified chain-of-custody on all S8 deliveries
  • Photo ID check at handover
  • Tamper-evident packaging
  • Signed digital receipt
  • 7-year audit trail retention
  • Cold-chain support for temperature-sensitive stock